jjsep1960的部落格

from 聯合報，全球化英語工作團隊，全球英語單字力系列22

Office:Correspondence

科技確實改變了人們的通聯(correspondence)方式，有個研究顯示:80%的商務人士偏好電子郵件多過電話(A survey shows that 80% of business people prefer email to phone calls.)；因為email能讓溝通雙方有較多的時間進行思考，較不易出錯，同時還可以留下文字紀錄(written records)。

談談跟「通聯」有關的單字

1.respond:v.回覆；回答

快速且適當地回覆商務郵件(business email)非常重要，不但能在客戶心中樹立良好形象，還可能帶來無窮商機。

Responding quickly to a customer's emai is your key to online business success.

快速回覆顧客的電子郵件，是網路商務的致勝關鍵。

2.retrieve:v.恢復；收回(可用於資料檢索)

email的好處之一是:你可以隨時檢索(retrieve)之前收到或寄出的信件，查看裡面的內容，或是將信件轉寄(forward)給其他人。

If you want to retrieve a sent mail, just click on the "Sent Mail" folder and search for it by recipient name or subject title.

如果你想檢索已寄出的信件，只要點擊寄件匣，用收件人或信件主旨尋找那封信。

3.message:n.訊息；口信

訊息(message)隨著傳送媒介的演變，而有各種不同型態；包括單純的文字訊息(text message)、語音信箱(voicemail)，還有各種圖像(graphic image)，只要內容有重點，都能達到溝通的目的。

More people like to use text messages and voicemails for communication than before.

比起以前有更多的人喜愛使用簡訊及語音訊息來溝通。

4.assignment: n.工作；任務

Erica always discusses her assignments with her boss and keeps him informed.

Erica總會跟老板談論她的工作，讓他瞭解狀況。

5.detail:n.細節；詳情

For more details, please see the attached file.

有關更多的詳情，請參考附件。

6.deadline:n.截止日期；完成期限

Setting deadlines help you determine the critical aspects of a project and place resources accordingly.

設定完成期限，有助於決定專案的重要面向，並據此配置資源。

試試你的單字力~assignment, messages, details, respond, deadline, retrieve

Email

From:Sabrina Watts

To:Martha Roger

Martha:

    I'm sorry I didn't respond to your email earlier. I had a problem with my email system for a few days, and I wasn't able to retrieve any messages. I would be delighted to take on the assignment you propose.  Please send me all the details about the project and the deadline. I will be out of town next week, but I look forward to hearing from you when I get back.

Sabrina